Cart
Net 9 regions IAD 88 ms AMS 12 ms SIN 178 ms Uptime 30d 99.997 %
00 / Why we exist

Why Omega.

We didn't build another web host. We built the infrastructure we needed ourselves and opened it up. Every decision, trade-off, and spec is deliberate.

01 Speed

The fastest stack we could build.

Every server runs LiteSpeed with QUIC/HTTP3, backed by NVMe storage. We don't throttle one account to protect a neighbor. Isolated resources mean the allocated hardware is actually available, every request.

  • · LiteSpeed + QUIC, faster than Apache for most workloads
  • · NVMe storage, low-latency block I/O
  • · HTTP/3 enabled by default
  • · Redis + OPcache pre-tuned per workload
  • · Global CDN included on every cloud plan
02 Security

Layered security, not checkbox security.

Security at Omega is not an add-on tier. It runs through every layer: automated TLS rotation, a WAF with daily-updated rules, DDoS mitigation at the network edge, CIS-hardened hosts, and immutable off-site backups.

  • · Automatic Let's Encrypt TLS with HSTS and OCSP stapling
  • · OWASP WAF with daily-updated managed rule sets
  • · DDoS scrubbing at the network edge
  • · CIS-benchmark OS hardening on every node
  • · AES-256 encrypted backups, BYOK available
03 Reliability

99.99% is a floor, not a pitch.

Four nines means less than 53 minutes of downtime per year. We back it with automatic service credits, no ticket required. Every region runs N+1 redundant power, networking, and cooling with live failover across availability zones.

  • · 99.99% SLA with automatic credits
  • · N+1 redundant power, cooling, and network
  • · Automatic cross-region failover
  • · External uptime monitoring from multiple locations
  • · Public incident post-mortems, every time
04 Support

Humans, not scripts.

Every support request at Omega lands with someone who actually runs the stack. No bots, no playbook scripts, no escalation maze. Write in, get a direct reply from the person who can fix it.

  • · Direct support via email
  • · No outsourced tier-0 scripts
  • · Typical reply within a few hours, business hours
  • · Ticket history you keep (no forced portal)
  • · Proactive outreach when anomalies surface
05 Privacy

No traffic mining, no metadata sales.

We don't mine your traffic, sell your metadata, or use your infrastructure as ad inventory. Zero content logging by default, EU data residency on every plan, and GDPR-compliant DPAs on request.

  • · Zero content logging: we store only what you ask us to
  • · EU data residency on all plan types
  • · GDPR Data Processing Addendum on request
  • · Transparent retention defaults
  • · No reselling, mining, or profiling
06 Sustainability

Efficient infrastructure, by choice.

We favour partner facilities that run on renewable power, publish PUE data, and invest in modern cooling. Where that's not available, we tell you so you can pick the region that matches your footprint goals.

  • · Partner facilities preferred where renewable energy is available
  • · Tier III / IV datacenters with modern cooling and power
  • · Carbon-aware region choices at checkout
  • · Preference for facilities publishing verified PUE data
  • · Region-level sustainability flagged in our docs
07 Developer experience

Standard tools. Documented behaviour.

cPanel, WHM, and the hosting control panel are well-documented and widely understood. SSH access on every plan, standard deployment paths via rsync or SFTP, and a REST API for account management. No proprietary lock-in.

  • · SSH access on every plan
  • · cPanel / WHM with full API access
  • · Deploy via rsync, SFTP, or Git hooks
  • · Let's Encrypt TLS, automatic with no config needed
  • · Structured support for CI/CD pipelines on request
08 Pricing transparency

What you see is what you pay.

No “starting at” tricks. No metered egress surprises. No support tiers hidden behind an enterprise sales call. Every plan lists exactly what you get, what it costs, and what happens when you need more.

  • · All prices listed (no “call for pricing” on base plans)
  • · Zero egress fees on CDN plans
  • · No surprise overages: hard caps with alerts
  • · Multi-year discounts applied automatically
  • · 30-day money-back guarantee, no conditions

Commitments, written down

Item What we promise
Uptime SLA 99.99% with automatic service credits
Credit trigger Automatic, no ticket required
Support reply Under 4 hours, business days
Data export Full SQL dump + file tree on request
Renewal pricing Day-one rate, no introductory tricks
30-day refund Shared + cloud · 7 days VPS

All commitments are in writing. Ask for links at [email protected].

Pick a plan. Get a real invoice.

30-day refund on shared and cloud. Day-one rate equals renewal rate. No lock-in.